Welcome to Community Association Management!

Whether you manage your association through our eManageSuite platform, or our Partner Plus management program; whether you’re on the board of a condominium or homeowner association or a cooperative; and whether your association comprises just a handful of homes or thousands of homes in a large-scale community—your partnership with Community Association Management can do more to ensure your success than just about anything else you can do.

  • You’re part of the leadership team of a corporation. Your association is a corporation; and, although you’re not running Microsoft or AT&T, you’re still a corporate board member, responsible for running a business. Your investors are your association members, and you’re responsible for maximizing the return on their investment—their homes.
  • You’re an elected official. Your association likely provides some services that traditionally were provided by local government. That makes you similar to a town council member (or the mayor, if you’re the president), responsible for ensuring that services are provided and that rules are appropriate and fairly applied. Your citizens are—again— your association members, and you’re responsible for maintaining and enhancing their quality of life.
  • You’re a leader. Your association is a neighborhood like a family. That makes you a parent, cheerleader, role model, social director—in short, a community builder. Your members are your neighbors, and you’re responsible for their civic well-being.

That’s a lot of responsibility, and we’re here to support you. Our mission is to help you not only succeed, but to achieve success with a minimum amount of anxiety and angst. Hopefully, we can even help you enjoy the experience. That’s why we’re providing you this free overview of what you need to know. It’s just the beginning; and we trust it will lead you to the information, tools, and resources you need to be a successful and respected leader.

Be sure to take advantage of all that Community Association Management has to offer. We know we have a lot of information to provide you, so we’ve tried to put together this handbook to assist you.

This handbook is just one of the resources that can help you be a successful and respected leader of your association. If you can’t find what you need in this guide, call us toll-free at (888) 565-1226 (M–F, 8–6:00 ET) and we’ll be happy to help you.


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This material is protected by the copyright laws of the United States. Any reproduction of this material without the expressed written consent of Community Association Management is prohibited. Permission to use this material Is granted only to officers and directors for associations managed by Community Association Management and only for so long as (1) the association is managed by Community Association Management and (2) for the period of their service as an association representative.